Terms and Conditions

These Terms and Conditions describe the rules that apply when you use our services at Patrick Spins. They set out the relationship between you and us, and explain your responsibilities and ours while using the platform. We expect you to read these terms carefully before registering or placing bets, as continuing to use the site indicates your acceptance of them.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that occurs under your login. Provide accurate personal information at registration and update it promptly if it changes. You must not share your account or allow others to use it. We may suspend or close accounts where we suspect unauthorised access, fraudulent activity, or breaches of these terms. Account limits, including deposit and wagering limits, may be applied by you or by us for safety and regulatory reasons.

Eligibility requirements

To use our services you must be of legal gambling age in your jurisdiction and capable of entering into a binding contract. We only accept customers who meet our age and identity checks. Residents of restricted territories listed in our full Terms are not eligible to open an account. We may require documentation to verify your identity, age, and address before permitting deposits, play or withdrawals.

Acceptable platform use

Use the platform only for lawful, personal gambling activity. Prohibited conduct includes collusion, account sharing, using automated betting bots, or attempting to bypass our security and fraud controls. You must not open multiple accounts or exploit bonus terms. If we identify abusive behaviour we reserve the right to restrict or close accounts and withhold funds where warranted under these terms.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific rules that accompany each offer. Standard conditions may include wagering requirements, maximum bet limits while a bonus is active, eligible games and expiry periods. Bonus funds and winnings may be withheld or cancelled if we suspect bonus abuse, manipulation or breach of the promotion rules. Always check the promo terms before claiming an offer.

Deposits and withdrawals

We accept a range of payment methods and transact in permitted currencies. Deposits are usually credited instantly, while withdrawals may be subject to verification checks and processing times. We may require identity checks and source-of-funds evidence, and we reserve the right to apply withdrawal limits, hold requested payments for review, or pay large wins in instalments where necessary. Fees may apply only where specified by your chosen payment provider.

Dispute resolution

If you have a dispute, contact our support team in the first instance so we can try to resolve the matter. If we cannot agree, the dispute will be handled in accordance with our internal complaints procedure and any applicable laws. Where available and appropriate, we may offer independent dispute resolution services to help settle unresolved complaints.

Updates to terms and conditions

We may update these terms from time to time to reflect changes to services, legal requirements or our operations. We will publish revised terms on the site and, where appropriate, notify registered customers. Continued use after changes indicates your acceptance of the updated terms. If you do not accept the changes you should stop using the services and close your account. Accounts on PatrickSpins remain subject to the most recent version of these terms.